The quality of the conversations you have with your team will determine how they view their career and opportunity. If all I talk about is sales, people will see a sales roll.

Our job is to find out what other people’s goals are and then help them achieve it.

If we help enough people achieve their goals, we will achieve all of ours.

“This is a business where we have to fall in love with helping people” –

There are some common situations that all new people will go through, we want to know how to have this “critical” conversations. Critical conversations are important conversations that help people achieve their goals.

We make sure these important conversations are had on a weekly basis and track them on the conversation tracker on the next page.

1st Weekend

• Promote team day (they shouldn’t go)
• Tell them you will call on Sunday – set a time
• Call on Sunday = Check on weekend/ set-up goal

2nd Breakfast:  (first day solo)

• Show them their input is valid
• Evaluation - 2 things they like best (hot spots) and 2 things they would change (things we need to explain)

Week Two:

• Promote opportunity meeting
• Go over COD pack (teach one theory and have them teach one back)
• Explain 8 Steps – break each one down
• Atmosphere – positive/negatives
• AM – 80/20 teach/ relationships
• PM – 20/80 teach/ relationships